The GM Customer Concern Verification Sheets have beendesigned to improve communications between the service customer andthe technician. The more clearly the technician understands theconcern and its symptoms, the more likely the concern will be fixedright the first time.
The GM-wide Customer Concern Verification Sheets areavailable in GM GlobalConnect. The Customer Concern VerificationSheets may be printed and reproduced locally.
Instrument Panel
Air Vents.
Turn Signal Lever. See Turn
and Lane-Change Signals.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls.
Instrument Cluster.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC).
Windshield Wiper/Washer.
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