Chevrolet Equinox Service Manual: #PI0018B: Front or Rear Side Door Window Binds, Moves Slowly, Makes Rattle/Squeak Noise, Poor Fit/Misalignment or is Inoperative - (Nov 8, 2013) Doors

Subject:	Front or Rear Side Door Window Binds, Moves Slowly, Makes Rattle/Squeak Noise, PoorFit/Misalignment or is Inoperative
Models:	2008-2014 GM Cars and Light Duty Trucks

This PI has been revised to add the 2014 model year. Please discard PI0018A.

Condition/Concern

Some customers may comment that the front or rear side door window has one or moreof the following concerns:

Window is inoperative/intermittent operation.Window rattles or squeaks.Window binds.Window has slow operation.Window fits poorly or is misaligned.Recommendations/Instructions

Review each “Symptom” title below for proper diagnostics. The checks to be performedin each step MUST be completed.

Note:The following is a general information guide to common issues that may occur withwindow regulators. ALWAYS be sure to search SI for additional information on specificwindow regulator concerns.

Window is Inoperative/Intermittent OperationFor 2-pin motors, first disconnect the motor connector and then apply a 12-volt powersupply to the regulator motor to verify motor functions/activates. (This step is notpossible on 6 or 7-pin motors.)Check the wire harness for pinched/shorted wires. Check the switch for correct functionand check the switch bezel for sticking switches (Note: if the motor activates andstops, check for window/regulator binding/alignment per below.)Check for proper glass alignment/attachment. Position the window to access the sidedoor window regulator window attach bolts. Loosen the two bolts that attach the windowto the window regulator or disengage the glass from the snap fit attachment. Slidethe window up and down in the run channel. Does the glass bind- If it does not bind,properly adjust – DO NOT replace the regulator. If it does bind, perform the checksbelow – DONOT replace the regulator.Check for defective seal and/or proper seal installation.Check for debris in the glass run channel.Check for glass run channel position.Regulator/Glass RattlesCheck for any loose fasteners and re-torque to specification as required.Check that the glass is in the channel and reinstall if not positioned correctly.Noisy OperationCheck for other components in the glass path, such as wire harness, impact foam, lockrods or cables.Check for proper glass alignment/attachment and door seal installation.Windnoise/Water LeakCheck seals, mirror patch and glass alignment.Check door alignment.False Glass Reversal/Glass Lowers UnexpectedlyCheck seals, re-initialize the window regulator and/or realign the glass.Check for debris in the glass run channel.Slow OperationCheck for debris in the glass run channel.Lubricate the window regulator, if required, with GM Synthetic Multi-Purpose Lubricantw/PTF.Glass Does Not IndexCheck seals, re-initialize the window regulator and/or realign the glass.Check the switch for correct function and check the switch bezel for sticking switches.

GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer".  They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle.  Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely.  If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition.  See your GM dealer for information on whetheryour vehicle may benefit from the information.

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