Subject: | Key Cutting Procedure for Obtaining Replacement Key | |
Models: | 2010-2014 Buick LaCrosse | |
2011-2014 Buick Regal | ||
2012-2014 Buick Verano | ||
2010-2014 Cadillac SRX | ||
2013-2014 Cadillac ATS, XTS | ||
2010-2014 Chevrolet Camaro, Equinox | ||
2011-2013 Chevrolet Caprice PPV | ||
2011-2014 Chevrolet Cruze, Volt | ||
2012-2014 Chevrolet Orlando (Canada), Sonic | ||
2013-2014 Chevrolet Malibu, Spark | ||
2014 Chevrolet Impala Limited, Spark EV | ||
2014 Chevrolet Silverado 1500 | ||
2010-2014 GMC Terrain | ||
2014 GMC Sierra 1500 | ||
2008-2009 Pontiac G8 | ||
Attention: | This bulletin applies to the United States and Canada only. Export dealers are tocontact their local Technical Assistance Center (TAC) for further information. |
This bulletin has been revised to add the 2014 model year and to add the Impala, Spark,Spark EV, Silverado and Sierra. Please discard Corporate Bulletin Number 09-00-89-029J.
Due to the uniqueness of the ignition/door lock key, special equipment is requiredto cut a key. If you do not have the required equipment, you may order a cut/codedkey through GM CC&A.
To obtain a replacement key, the following procedure is suggested:
Obtain the vehicle key code.U.S. Dealers: Access the “Key Code Look Up” application through GM GlobalConnect under the PartsWorkbench.
Canadian Dealers: Access the “KeyCode Look-Up” feature within the OEConnection D2DLink application.
For additional information on obtaining GM key codes:
– (U.S. dealers) - refer to the latest version of GM Corporate Bulletin Number 10-00-89-009.
– (Canada dealers) - refer to the latest version of GM Corporate Bulletin Number 10-00-89-010.
Submit a part order through the GM CC&A Parts System for a key blank. Be sure to includethe key code in the “note” field, and the keycode in the "comments" field of the order.The "Comments" field may ONLY contain the keycode, (NO extra words). Additional verbiagewill result in the order canceling.Notice:In the GM CC&A parts system, the “comments” field may only contain the requestedkeycode. Additional characters in this field WILL CAUSE THE ORDER TO SELF CANCEL.
DO NOT ORDER AN UNCODED KEY AS YOU WILL RECEIVE A BLANK KEY THAT WILL REQUIRE CODINGON THE SPECIAL EQUIPMENT LISTED BELOW.Note:The key code is five digits. Some vehicle records do not have the first digit displayed(i.e., vehicle records show the key code as "1234"). When ordering a cut/coded key,refer to the key code table.
2010-2014 Buick LaCrosse | Z |
2011-2014 Buick Regal | |
2012-2014 Buick Verano | |
2010-2014 Cadillac SRX | |
2013-2014 Cadillac ATS, XTS | |
2010-2014 Chevrolet Camaro | |
2011-2014 Chevrolet Cruze | |
2010-2014 Chevrolet Equinox | |
2012-2014 Chevrolet Orlando (Canada) | |
2012-2014 Chevrolet Sonic | |
2011-2014 Chevrolet Volt | |
2013-2014 Chevrolet Malibu | |
2014 Chevrolet Impala | |
2010-2014 GMC Terrain | |
2013-2014 Chevrolet Spark | M |
2014 Chevrolet Spark EV | |
2014 Chevrolet Silverado 1500 | V |
2014 GMC Sierra 1500 | |
2008-2009 Pontiac G8 | 6 |
2011-2013 Chevrolet Caprice PPV |
Important:The order will be shipped the same day if received by 12:00 p.m. (noon) EST, or within24 hours, Monday through Friday via FedEx (Canadian dealers should place their ordersfor these parts using a CSO order type only. Do not order using the CSO3 order type).
Important:If the key is integrated with the remote keyless entry (RKE) transmitter, the transmitterand the key shank are not serviced separately.
Tip:The new RKE transmitter and/or key will need to be programmed to the vehicle. Referto programming procedures in SI.
Parts Information
For part numbers and usage, refer to Key in Group 02.187 of the appropriate partscatalog.
Important:As an alternate to Step 2, the following equipment can be purchased through 1-800-GM-TOOLSor by visiting www.GMDEsolutions.com (U.S.) or www.des-canada.ca (Canada).
General Motors highly recommends the use of the following key machines. General Motorshas identified superior equipment through testing and evaluation. General Motors believesthese sources and their equipment to be reliable. There may be additional manufacturersof such equipment. General Motors does not endorse, indicate any preference for orassume any responsibility for the equipment from these firms or for any such itemswhich maybe available for other sources.
Equipment InformationComputerized Duplicating and Code Cutting | Used to produce a key from a key code or duplicate | Barnes distribution BD Laser Code Cut & Duplicator GMDE Part # 425-9200000 |
Computerized Duplicating and Code Cutting | Used to produce a key from a key code or duplicate | Kaba Ilco Tricode HS Code Cut & Duplicator GMDE Part # 74-TRI-Code HS |
Machine Duplication | Used to produce a duplicate key from an existing key | Kaba Ilco Matrix S Duplicator GMDE Part # 74-Matrix S |
For vehicles repaired under warranty, use:
S0011 | Keys – Cut/Replace | Use Published Labor Operation Time |
GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer". They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle. Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely. If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition. See your GM dealer for information on whetheryour vehicle may benefit from the information. | WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION |
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