Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction
Procedure
Customer Assistance for Text
Telephone (TTY) UsersWater Pump and Balance Shaft Chain Tensioner Replacement Engine Block Cylinder Block Balance Shaft
Water Pump and Balance Shaft Chain Tensioner ReplacementCalloutComponent NamePreliminary ProcedureRemove the engine front cover. Refer toEngine Front Cover Replacement.1Water Pump and Balancer Shaft Chain Tensioner Fastener (Qty:-2)Caution:Refer toFastener Caution.ProcedureRotate the tensioner plung ...