Chevrolet Equinox Service Manual: #PI0574A: Missing OnStar Owner Kit Integration in Vehicle Owner Manual - (May 28, 2013)
| Subject: | Missing OnStar® Owner Kit Integration in Vehicle Owner Manual |
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| Models: | 2012-2014 GM Passenger Cars and Light Duty Trucks | |
This bulletin is being revised to include the 2013-2014 model year vehicles, updatethe covered models and the Recommendation/Instructions section. Please discard PI0574.
Condition/ConcernSome customers, or dealers performing PDI, may comment on missing OnStar® Owner Manuals.
The OnStar® Owner Manual is now integrated into the Vehicle Owner Manual.
Recommendation/InstructionsIn our continued efforts towards a streamlined customer experience, Customer Careand Aftersales and OnStar® will implement a change to the “glovebox literature” receivedby customers upon taking vehicle delivery.
Beginning with 2012 model year vehicles, the OnStar® Owner Kit will be discontinuedand enhanced OnStar® content will be integrated into the Vehicle Owner Manual.
For all 2012-2014 model year vehicles, customers will easily find their OnStar informationwithin the Vehicle Owner Manual. Service portfolio education, command/prompts tutorials,and other useful information will continue to be provided in a condensed format. Inaddition, OnStar® Terms and Conditions will be provided to all customers with theOnStar® Welcome Letter, approximately ten days after taking vehicle delivery.
GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer". They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle. Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely. If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition. See your GM dealer for information on whetheryour vehicle may benefit from the information. |
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