Chevrolet Equinox Service Manual: #10-00-89-016A: Correct Selection Of Labor Codes - (May 13, 2013)
| Subject: | Correct Selection of Labor Codes |
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| Models: | 2010-2014 GM Passenger Cars and Light Duty Trucks | |
This bulletin is being revised to include the 2012-2014 model years and update theLabor Operation graphic. Please discard Corporate Bulletin Number 10-00-89-016 (Section00 – General Information).
Selecting the correct labor code based on the repair procedure being used in SI
The selection of correct labor codes is important for accurate quality analysis ofwarranty claims and to ensure dealers and technicians are correctly compensated forthe warranty repair time. This responsibility normally resides with the warranty administratorwho reviews the comments of technicians and determines which labor code to assignto the warranty claim. Warranty administrators are well trained to find the correctlabor code,but the process is very dependent upon how well the technician’s comments are understood.
To simplify the selection of labor codes, a new enhancement to the Service Information(SI) is being made for the 2010 and newer model years that allows the technician toselect the correct labor code based on the repair procedure being used in SI. A linkhas been established between repair procedures and the corresponding labor code anddescription. A couple of simple clicks from the service repair procedure will showthe labor code,enabling the technician to add the labor code to the repair order. Once the correctlabor code has been selected, the warranty administrator can quickly reference thelabor time guide to determine the applicable time for the warranty claim.
Viewing Codes
From the service repair procedure in SI, click the new link in the upper right corner.From the pull-down menu, click Global Labor Time Guide:“labor time description.” Clickingthis link will toggle to the corresponding labor time description and code.
Click the link in the upper-right corner to access the corresponding labor code.
To return to the service repair instructions, either click the back button or clickthe same pull-down menu in the upper right corner and select Service Manual -“repairprocedure title.”
Click the link in the upper-right corner to return to the repair procedure.
Technicians are encouraged to use this new enhancement to help simplify labor codeselections and ensure that the correct code is chosen for the work performed.
GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer". They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle. Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely. If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition. See your GM dealer for information on whetheryour vehicle may benefit from the information. |
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