Chevrolet Equinox Service Manual: Voice Recognition

Voice recognition allows for hands-free operation of the infotainment system features.

Voice recognition can be used when the radio is on or when Retained Accessory Power(RAP) is active. See “Retained Accessory Power (RAP)” in the owner manual. The systemmaintains a minimum volume level.

Using Voice RecognitionPress b / g on the steering wheel. The audio system mutes. A voice prompt states, “Please say a command.” Wait until the tone is heard before speaking.

If there is no tone, make sure that the volume is turned up.

While voice recognition is active, the system displays a g symbol in the top right of the screen.

Clearly speak one of the commands listed later in this section.

Press b / g twice on the steering wheel to skip the voice prompt messages.

Canceling Voice RecognitionPress and release $ / i on the steering wheel control to cancel a command, if the system response does notmatch the voice command, or say “Goodbye” or “Cancel.”The system replies, “Goodbye.”Helpful Hints for Speaking CommandsWhen multiple commands are available, choose the command that works best for you.Words in parentheses are optional. For example, for the command “Tune FM (frequency),” saying “Tune FM 87.7” or “Tune FM” are both valid commands.When the command is recognized, the system will either perform the function or askto confirm the choice.When the system does not recognize the command, the system says “pardon.”If experiencing difficulty with the system recognizing a command, confirm that thecommand is correct. Try saying the command clearly or wait for a brief moment afterthe tone.Background noise such as a climate control fan positioned on high, open windows, andvery loud outside noises, even if the windows are closed, can cause voice commandsto be misunderstood.The system is able to recognize commands in different languages, such as English,Canadian French, and Spanish. The system only recognizes commands based on the languageselected.To increase or decrease the voice volume during a voice recognition session, turnthe volume knob of the radio, or press the volume steering wheel control. If the volumeis adjusted during a voice recognition session, a Volume bar appears on the screenshowing the voice volume level as it is being adjusted. This also changes the volumeof the guidance prompts.When using navigation commands, take the time to become familiar with the address.Long delays when giving the address can result in the system not recognizing the addressor routing to different location than intended.When providing the house number portion of the address, the system recognizes bothdigit format and numerical text. An example would be to say, “3-0-0-0-1” or “ThirtyThousand One.”If the system provides destination in another country on several attempts, say the“Change Country” command and say the country of interest.Voice Recognition Help

To enter the help playback session, clearly speak one of the help commands.

Help

The system plays back more specific help commands such as Radio Settings for the userto choose from.

Radio

Use this command to learn about how to select a band (AM, FM, or XM (if equipped)),and how to change radio stations by speaking frequency numbers.

Phone

Use this command to learn about how to dial, pair a device, or delete a device.

My Media

Use this command to learn how to play specific tracks, artists, albums, devices connectedto the USB port, or to change sources.

Settings

Use this command to learn about how to turn Verbose on or off, or set the language.

Voice Recognition Commands

The following list shows the voice commands available for the infotainment systemwith a brief description of each. The commands are listed with the optional wordsin parentheses. To use the voice commands, see the previous instructions.

Radio CommandsTune AM, Tune FM, Tune XM, Tune Pandora, Tune Stitcher

Instructs the system to go to the specific band and the last station.

Tune AM (frequency), Tune FM (frequency), Tune XM (channel number), or Tune XM (channel name)

Instructs the system to go to the specific channel.

Thumbs Up

Instructs the system to give the current song or station a thumbs up in Pandora orStitcher.

Thumbs Down

Instructs the system to give the current song or station a thumbs down in Pandoraor Stitcher.

Phone CommandsDial or Call (phone number or contact)

Instructs the system to start a phone call. For example, say “Dial 1 248 123 4567.” To call a phone book contact, say “Dial” or “Call,” say the name and location, and then say “Dial.” For example, say “Call John at Home” or “Call John at Work.” If a number is not recognized, the first number in the list will becalled.

Pair or Connect

Instructs the system to begin pairing a device.

Digit Dial

Instructs the system to dial a phone number one digit at a time. After saying thedigits, say “Dial.”

Redial or Redial Last Number

Instructs the system to dial the last phone number called.

Select Device or Change Phone

Instructs the system to switch to a different paired device. The device must be selectedfrom the screen or using the MENU/SEL knob.

Delete Device

Instructs the system to delete a paired device.

Read Text Messages or Read SMS Messages

Instructs the system to begin reading text messages from paired device.

Not all devices support text messages. Applicable where equipped.

My Media CommandsCD, AUX, USB, or Bluetooth Audio

Instructs the system to change the source.

Play CD

Instructs the system to play a CD. For example, say “Play CD.”

The following commands only apply to USB, iPod, iPhone sources. They are supportedafter the device has been indexed.

Play Artist (artist name)

Instructs the system to play songs by a specific artist. For example, say “Play Artist .”

Play Album (album title)

Instructs the system to play a specific album.

Play Song (song title)

Instructs the system to play a specific song.

Play Genre (genre name)

Instructs the system to play songs of a particular genre.

Search Artist (artist name)

Instructs the system to show a list of all songs by a specific artist. For example,say "Search Artist .”

Search Composer (composer name)

Instructs the system to show a list of all songs by a specific composer. For example,say "Search Composer .”

Search Album (album name)

Instructs the system to show a list of all songs by a specific album. For example,say "Search Album .”

Search Genre (genre name)

Instructs the system to show a list of all songs for a specific genre. For example,say "Search Genre .”

Search Folder (folder name)

Instructs the system to show a list of all songs in a specific folder. For example,say "Search folder .”

Search Playlist (playlist name)

Instructs the system to show a list of all songs in a specific playlist. For example,say "Search playlist .”

Search Audio Book (audio book name)

Instructs the system to show a list of all tracks in a specific audio book. For example,say "Search audio book .”

Search Podcast (podcast name)

Instructs the system to show a list of all tracks in a specific podcast. For example,say "Search podcast .”

More Like This

Instructs the system to create a playlist of tracks similar to the current track playing.

Settings CommandsVerbose (set) on (mode), Verbose (set) off (mode)

Instructs the system to turn voice prompts on or off. When off, this feature turnsoff voice prompts.

Language (language)

Instructs the system to set the language.

List Devices

Instructs the system to give a list of devices to use.

Other CommandsGoodbye

Instructs the system to end a phone call or voice recognition.

Cancel

Instructs the system to cancel an action.

Go Back, Back, Previous

Instructs the system to go back to a prior menu.

Main Menu

Instructs the system to go to the main menu.

Yes, Yep, Yup, Ya, Sure, Right, Correct, OK, Positive, You Got it, Probably, You Bet

These can be used to say “Yes.”

No, Nope, Na, No way, Wrong, Incorrect, Negative, Not really, No I said, No I DidNot, No I Do Not

These can be used to say “No.”

Next Page, Page Down

Instructs the system to scroll forward one page in a list.

Previous Page, Page Up

Instructs the system to scroll back one page in a list.

Navigation Commands (If Equipped)

To activate the navigation voice recognition:

Press b / g on the steering wheel. The audio system mutes. A voice prompt says, “Please say a command.” Wait until the tone is heard before speaking.

If there is no tone, make sure the volume is turned up.

While voice recognition is active, the system displays a symbol in the top right ofthe screen.

Clearly speak the command “Navigation.”Clearly speak one of the commands in this section.

The following commands only apply once the Navigation command is given.

Change Country

Changes the country origin to input a destination from that region.

Address or Destination

Allows an address to be stated as a one-shot method. The system will recognize theaddress if stated all at once or say a city center. An example is to say, “State/Province name, City name,200 Street.”

Directed Address

Allows an address to be stated one step at a time. The format will be State/Province,City, Street, then House Number.

Intersection

Allows an Intersection to be stated as the destination. The format will be State/Province,City, Street, then Intersection.

Contact

When a phone is paired to the system, which contains Address Information stored forcontacts, the address associated with that contact can become a route. If the systemcannot resolve the address, an error displays.

Home

Instructs the system to start guidance to the address saved as My Home.

Points of Interest or POI

Allows a Point of Interest to be stated as a destination. Become familiar with thePOI categories and sub-categories in the system by pressing Destination from the Home Page or DEST on the faceplate, then selecting Point of Interest. POI commands for Along Route and Around Destination will be available if route guidance is active.

Add Waypoint

Allows addition of individual waypoints or the destination. The system will ask forthe choice of entry method to continue. An example is to say, “POI Along Route” or “Intersection.”

Delete Waypoint

When guidance is active, this command allows the deletion of individual waypointsor the destination. If guidance is not active, the system will indicate the destinationlist is empty.

Where Am I-, My Location, or Current Position

Instructs the system to give the current position of the vehicle.

Help

The system plays back more specific help commands associated with Navigation or aNavigation sub-feature.

Cancel Guidance or Cancel Route

Instructs the system to cancel guidance.

Entering a Destination in Other Countries

For the voice recognition to respond to a local address, the corresponding countryneeds to be set in the navigation system.

The country can also be set using voice commands. However, the country will changeback to the default country when the vehicle is keyed off.

Press b / g on the steering wheel.Say “Navigation.”Say “Change Country.”Say the country name.OnStar (If Equipped) Command

To activate OnStar voice recognition, press Q-on the mirror or press b / g on the steering wheel and say “OnStar” after the beep. This will activate the OnStar voice control. See “OnStar” in theowner manual.

Help Commands

HelpHands-Free Calling (if available)Turn-by-Turn DirectionsOnStar Info

After each list of help commands, the following are available:

Go BackRepeatCancelHelpGoodbye

Hands-Free Calling

CallStoreCommandsCallStoreMy NumberMinutesStore Last NumberDigit DialRedialDialNumber RecallDirectoryDigit Store

Turn-by-Turn Directions

DirectoryPlan RouteCommandsDirectoryStore DestinationPlan RouteDelete DestinationMute Directions

OnStar Info (if available)

MessagesMinutesMy NumberCommandsMessagesVirtual AdvisorMy NumberMinutesNumber RecallAdvisor PlaybackVirtual Advisor

Virtual Advisor (if available)

Choose this option to connect to a live Advisor.

Voice Pass-Thru

Voice pass-thru allows access to the voice recognition commands on the cell phone,i.e. Siri or Voice Command. See the cell phone manufacturer's user guide to see ifthe cell phone supports this feature.

To activate phone voice recognition system, press and hold b/  g on the steering wheel for approximately two sec.