The vehicle has a number of computers that record information about the vehicle's performance and how it is driven. For example, the vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy them in a crash, and, if equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help the dealer technician service the vehicle.
Some modules may also store data about how the vehicle is operated, such as rate of fuel consumption or average speed. These modules may retain personal preferences, such as radio presets, seat positions, and temperature settings.
Reporting Safety Defects to
General Motors
Event Data Recorders#PIC5904: OnStar Account Issues Causing No Connect Concern - (Aug 20, 2013)
Subject:OnStar Account Issues Causing No Connect ConcernModels: 2002-2014 GM Passenger Cars and Trucks The following diagnosis might be helpful if the vehicle exhibits the symptom(s) describedin this PI.Condition/ConcernA customer may report they are not able to connect to OnStar on blue button ...