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Chevrolet Equinox Service Manual: #03-06-03-004J: Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and...

Chevrolet Equinox Service Manual / Electrical / Battery System / #03-06-03-004J: Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and...

Subject:Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Requiredfor Claim Processing On Labor Operation 4041510 and 250 Mile/400 Km Labor OperationRestriction (North America ONLY)

#03-06-03-004J: Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY) - (Oct 25, 2013) Low Voltage Battery

Models: 2014 and Prior GM Cars and Light Duty Trucks
Attention: This bulletin applies ONLY to the North American market.

This bulletin has been revised to announce that revised software is now availableand the information in the Batteries Replaced Under Warranty section has been updated.Please discard Corporate Bulletin Number 03-06-03-004I.

Revised software is now available for the EL-50313. The revised software includesprovisions to test the new Stop/Start Auxiliary battery found in some new products.It also has an expanded warranty code that captures critical information on batteriesthat require replacement. To accommodate the additional information, the code is now15 digits long.

All dealers are asked to have their equipment software updated to the new level byDecember 1, 2013. For repairs performed after this date, the previous level softwarewarranty codes will no longer be valid.

This tool is to be used in the diagnosis of all battery replacements under the termsof the General Motors Warranty and replaces the previous J-42000/J-42000 EU. The EL-50313will also be a required tool for maintenance of batteries on new vehicles in dealerinventory.

Important:This new tool provides the Warranty Code which is required for all batteries replacedunder warranty. Only codes generated in Diagnostic Mode are valid for warranty submission.When testing batteries you must follow the tool on screen instructions and only beconnected directly to the battery posts, with the battery disconnected from the vehicle.Select “Out Of Vehicle” when setting up the test. Donot connect to battery cable terminal nuts, bolts, or clamping mechanisms. Long chargetimes and false test results are possible. The battery terminal posts are the onlyreliable connection points.

Tool Software Updates

This tool requires periodic software updates. If a specific issue is identified andresolved with a software update, the availability may be communicated directly toyou. The latest software release is available on the GM Dealer Equipment Website.

U.S. Dealers

GM Dealer Equipment Website Access

This site can be accessed through GM Global Connect, Service Workbench, "GM EssentialTools - Software Updates". Follow the on-line instructions for updating the GR8.

Important:To access downloads on this website you must first register and establish a user nameand password. A link is provided below the sign-in area to “Apply for Access.” ContactGMDE at 1-800-GM-TOOLS if assistance is needed.

For your convenience, here is the direct link to the GMDE software update Webpage: http:// www.gmdesolutions.com/downloads.

Canadian Dealers

Dealer Equipment & Services (DES) Canada Website Access

This site can be accessed through GM Global Connect, Service Library, Tools and Processesand Equipment and then select "Dealer Equipment & Services (DES) Canada.”

Important:To access downloads on this website you must first register and establish a user nameand password.  A link is provided at bottom of page to “Create an account” or ContactDES at 1-866-868-3372 if assistance is needed.

For your convenience, here is the direct link to the DES Canada website where youcan select the software update page: http://www.des-canada.ca.

New Vehicle Inventory

Note:For vehicles in dealer stock - Battery recharging, swapping or replacement due todamage or lack of maintenance is not covered by the vehicle warranty during the periodof dealer inventory storage as stated in the GM Service Policies and Procedures Manual.All submitted claims using labor operation 4041510 Battery Replacement on vehicleswith 250♦miles (400♦km) or less, require GM wholesale authorization. Contactthe Warranty Support Center (WSC). See 250 Mile/400 Km Labor Operation Part Restrictionsection below.

Note:If a defective battery is identified when the vehicle is first delivered to the dealerfrom the assembly plant, the claim must be submitted within one week of the vehiclereceipt. See note below.

PDI Mode – The EL-50313 (Midtronics GR8) has a charge algorithm identified on thetool as PDI Mode. In this mode, the battery condition is checked then a fast chargeis applied to the battery. This mode is designed to apply as much charge as safelypossible in 20 Minutes. PDI Mode replaces the previous requirement of battery voltagecheck & charge. This mode also generates a print out. The print out must be kept withthe vehicle fileas proof of maintenance. See 250 Mile/400 Km Labor Operation Restriction below.

If a new vehicle arrives at your dealer from transportation that will not start dueto a discharged or defective battery, the claim must be submitted within one weekof the vehicle arrival at the dealer. Only warranty codes generated in the “DiagnosticMode” and “Out Of Vehicle” are valid for warranty replacements.

On vehicles with two batteries, each battery must be electrically isolated and chargedindividually, which will result in two printouts.

PDI Mode Is To Be Used:

When a new vehicle is received at the dealerAt each subsequent 30 day interval while in dealer inventoryAt the Point Of Sale

For complete information on dealer responsibilities on inventory battery maintenance,refer to General Motors Service Policies and Procedures Manual Article 2.2.2.

Batteries Replaced Under Warranty

The Warranty Code is generated by the EL-50313 Midtronics Battery Tester/Charger isrequired for claim processing on labor operation 4041510, Battery-Replace. The codeis only generated when the tool is operated in Diagnostic Mode after the tool identifiesa battery that requires replacement. It is included on the print out. The code mustbe entered into the Labor Code Dependency Field in GWM. The complete print out shouldbe kept withthe warranty claim.

Important:The warranty code is ONLY generated under Diagnostic Mode when the test is set upas Out Of Vehicle. At minimum the vehicle battery cables must be disconnected andthe tool cable clamps connected directly to the battery posts.

Important:The complete code 15 Characters (17 characters with optional hyphen) must be enteredinto the Labor Code Dependency Field in GWM.

Note:To warranty administrators, the following characters are not used in the warrantycodes; The letters I, O, Y, & Z.

On vehicles with two batteries, each battery must be electrically isolated and testedindividually, which will result in two printouts.

Special CasesDamaged or leaking batteries - It is not necessary to test leaking batteries withthe EL-50313. Enter LEAKS into the Labor Operation Dependency Field. For batterieswith side terminal stripped threads, refer to the latest version of Corporate BulletinNumber 02-06-04-015.Cadillac Roadside service claims (U.S.) - Batteries replaced under the Cadillac Roadsideprogram do not fall under the 4041510 Labor Operation. They should be submitted underLabor Operation 0600102 as defined by that program.Approved GM Fleet and Commercial in-shop warranty stations- If the Warranty Code isavailable, enter it into the Labor Operation Dependency Field. If the Warranty Codeis not available, enter FLEET into the Labor Operation Dependency Field.

Note:Customer reimbursement cases - Existing policies on customer reimbursement apply.If the customer's battery is available, enter the Midtronics code into the Labor OperationDependency Field. If the customer's battery is not available, enter REIMBURSEMENTinto the Labor Operation Dependency Field.

250 Mile/400 Km Labor Operation Restriction

Labor Operation 4041510 Battery Replacement requires GM Wholesale (WSC) Authorizationon all vehicles with 250♦miles (400♦km) or less – including delivered vehicles.

All submitted battery replacement claims on vehicles with 250 miles or less will requirethe supporting documentation indicating that the battery was maintained while in dealerinventory. Prior to replacing any batteries, technicians must perform the proper diagnosisusing the EL50313 Tester / Charger. Technicians should attach the print out with aBattery Replace Decision, that includes the Warranty Code, to the repair order. Ifthevehicle had been in dealer inventory for greater than 30 days, the Warranty SupportCenter (WSC) may also request copies of the PDI print outs for the claim in question.

Warranty Claims for battery replacements with invalid test codes will not be authorized.The cold cranking amps (CCA) that was used during the test procedure will be comparedwith the proper CCA to insure a valid test was completed. The Last eight digits ofthe VIN and Repair Order number must also be provided.

When submitting the warranty claim, the warranty code must be entered in the LaborCode Dependency Field in Global Warranty.

Questions can be directed to the WSC at 1-866-446-2900.

#03-06-03-004J: Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY) - (Oct 25, 2013) Low Voltage Battery

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GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer".  They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle.  Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely.  If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition.  See your GM dealer for information on whetheryour vehicle may benefit from the information.

#03-06-03-004J: Warranty Code Generated By EL-50313 Midtronics GR8 Battery Tester/Charger Required for Claim Processing On Labor Operation 4041510 and 250 Mile/400 Km Labor Operation Restriction (North America ONLY) - (Oct 25, 2013) Low Voltage Battery

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